To start a return or exchange, visit our return center here.
RETURNS + EXCHANGES
Items are eligible for returns/ exchanges within 14 days of delivery date. You will have up to 30 days from the delivery date to return for STORE CREDIT. Store credits will be issued for the amount paid at the time of purchase. Return items must be unworn, unwashed, undamaged, unused, and with all original tags attached.
Please note styles that are soiled, worn, damaged, or laundered will not be accepted. It is at our discretion to determine if the returned product has been soiled. If it is determined to be soiled, orders will not be accepted for a return or store credit. We cannot send back the order and will have to damage out any soiled items.
We do reserve the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.
All sales marked "FINAL SALE" are not eligible for refunds or returns!
DURING SALES: no refunds will be allowed however we are happy to offer store credit or exchange!
If you ordered with a discount, no problem we will honor that price on the new order, just shoot us an email and we will assist you with this adjustment
Once again please remember all your item/s must be unwashed, unworn, undamaged, and with all original tags attached.
START MY RETURN + EXCHANGE : return center here.
Email us with ANY questions info@palmdancewear.com